Belianin Knows

Experienced iGaming leader, strategist, marketer and Chief Commercial Officer at PMI.



Friday, 31 March 2023

Reading GGR And NGR Without Confusing Them

Gross gaming revenue is the simplest number an operator produces: everything staked minus everything returned as winnings, before anything else is taken out. It is a measure of how much play a product held, and nothing more than that. Because it sits so early in the chain, it moves with volume, with margin on the games in the mix, and with luck over short windows, which is why a single week of it tells almost nothing.

Net gaming revenue is what remains once the costs that are structurally tied to that play are removed. Bonus cost is the first of them, and it is the one that varies most between two operators quoting the same gross figure. Gaming duty and licence-linked levies follow, and in many markets a share of payment processing is treated the same way because it scales directly with deposits rather than with headcount.

The practical consequence is that gross and net answer different questions. Gross belongs in conversations about product performance and game mix. Net belongs in every conversation about whether a market, a channel or an acquisition cohort is worth funding, because it is the first line in the chain that reflects the cost of operating in that market at all.

Confusion usually enters through reporting rather than through arithmetic. Affiliate agreements, internal dashboards and market summaries each tend to define their own deductions, and two teams can quote a revenue share on the same activity while meaning different bases. Writing the deduction list down next to the number, every time it is published, removes most of the argument before it starts.